We are a small firm and we focus on keeping our overheads to a minimum.  Therefore, we are able to avoid passing on costs of supporting a large business infrastructure. 

When it comes to fees, we understand that clients do not like surprises.  Our approach is to have discussions regarding fees at the beginning of the process and to provide regular updates.  We are happy to provide estimates (which may be a range between a minimum and a maximum amount or for a particular task or step) and are open to working on fixed or capped fees for certain pieces of work.